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Business Capabilities

Overview​

This section documents the Business Capability Model for the organisation's supply chain, structured around the SCOR DS (Supply Chain Operations Reference — Digital Standard) framework. The capability model provides a technology-agnostic view of what the supply chain must be able to do, independent of the systems and processes used to deliver it.

SCOR DS organises supply chain capabilities into seven Level 1 (L1) domains. Each domain represents a distinct area of supply chain function, and each is further decomposed into Level 2 (L2) capabilities that describe more granular activities within that domain.

The Seven SCOR DS L1 Domains​

DomainDescription
OrchestrateCross-functional governance, strategy, performance management, and EA oversight
PlanDemand, supply, inventory, and capacity planning across the network
OrderOrder lifecycle management from customer enquiry to fulfilment confirmation
SourceAcquiring goods and services from suppliers, from strategy through to payment
TransformConverting materials into finished products through production and quality processes
FulfillPhysical movement and storage of goods through to customer delivery
ReturnReverse flow of goods from return authorisation through to financial settlement

How to Navigate This Section​

Each L1 domain has its own folder containing:

  • An index page (this level) — describes the domain purpose, lists its L2 capabilities, and links to related EA principles.
  • L2 capability pages — one page per capability, each with a description, key activities, enabling systems, and links to relevant EA principles.

Levels Explained​

  • L1 (Domain) — The broadest grouping of related supply chain capabilities (e.g., Plan, Source).
  • L2 (Capability) — A discrete, named capability within an L1 domain (e.g., Demand Planning, Supplier Relationship Management).

Use the sidebar to navigate between domains and capabilities. Each capability page links to the relevant EA Principles that govern how the capability should be designed and delivered.